SMS Backup Support

• How to install MyMobile SMS Transfer to Windows Mobile Phone?
• How to backup windows mobile phone sms to computer?
• How to restore sms to windows mobile phone?
• How to view and edit sms which have backuped on computer?
• How to import SMS to computer and view SMS on PC？

General Support

• Why Get Full Version?
• How to Get Full Version?
• Is the Purchase Secure?
• What is Extended Download Service?
• I Forget My License Code, How to Retrieve?
• Do I have to back up my downloaded software? Can I get another copy from you later?
• Why have I been charged VAT on my order?
• Could I send the trial version to my friends freely?
• Am I entitled to a refund?

• Why Get Full Version?
  

  All the MyMobile SMS Transfer products provide you free trial version, you can download them free. We remind you MyMobile SMS Transfer products are cripplewares, i.e. the trial version are functional limited, if you want get the full version, just paid the register fee for the full functions.

• How to Get Full Version?
  

  Step 1. Click "Buy Now" button in our purchase website, the order page will shown,then click "Order Now" button.

  Step 2. Now you entered the order detail page. Change quantity of our product if need. You can also select removing "Extended Download Service" (What is Extended Download Service?) by check the remove checkbox of extended download service. Input all required info. You had a choice to determine whether get a CD. The last choose your payment method, note we accept credit card, paypal, Bank/Wire Transfer, Invoice... Finish the process by click the "Place Your Order" button.

  Step 3. Review your order detail, the items in the list and the total price, then click the "Place Your Order" button.

  Step 4. Finish the order on this page , you can find some important info, most important is your license code of our product. You can also automatically receive an email immediately, the email contains the license code too. You will be prompted for the license code when you run the program, just input them, the program will notify you whether the code is valid. Now you can enjoy the full version!

  Any incident and question about the order process, please contact smsbackup@3gmobiletool.com

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• Is the Purchase Secure?
  

  It's secure and hacker safe, all the 3Gmobile SMS + Contacts Online Transaction powered by Regnow- a software industry's premier registration commerce provider. Hacker safe Guarantee of Regnow . When you enter the purchase page (As Figure 6), note:

  • The initial of the link is https, not http, this means the information transfers via the internet is encrypted.
  • A lock logo display on the IE status bar, this means the information transfers via the internet is encrypted.
  • A Hacker Safe logo on the left of the page, the site with this logo means it is tested and certified daily to pass the FBI/SANS Internet Security Test. The "live" HACKER SAFE mark appears only when a web site's security meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB. it's hacker safe. Click the logo for more info when purchase.
  
  
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• What is Extended Download Service?
  

  You can retrieve the license code by contact US. In the email please mention your order id or the email address you finish the order or other info about the order. We will answer you ASAP.

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• I Forget My License Code, How to Retrieve?
  

  Because Not Everything Goes As It Should. Think of this as your digital safety net for those unexpected occurrences - like your hard drive frying or a virus infection. EDS means that with the purchase of your digital product, we'll keep a copy of your file for ONE FULL YEAR. You'll gain peace of mind knowing that we have your program stored and ready for you to download again [for FREE] at your convenience once your computer is up and running again. A little extra insurance on your order to keep your products safe? Why not!

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• Do I have to back up my downloaded software? Can I get another copy from you later?
  

  No,you don't have to back up the downloaded software. You can always download it from our Web site. It's advisable to back up the registration key file, but only for the sake of saving your own time in case you lose it, as you'd have to request a new one from us. We'll send you a replacement should you need it.

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• Why have I been charged VAT on my order?
  

  All EU purchases including those from the UK are subject to VAT. This applies to products such as software that you buy online to chocolate bars that you might buy in a corner shop. Just like all other companies operating within the EU, we are legally obliged to collect VAT on all EU purchases and then pass that VAT on to customs (we do not keep the VAT ourselves). We itemize VAT as a separate entry on our order forms as non-EU purchases are not subject to VAT.

  Note that if you are a VAT registered company, you can claim the VAT back on your quarterly VAT return.

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• Could I send the trial version to my friends freely?
  

  Yes, you can share the trial version of 3GMobile SMS Transfer with all the people via Internet.

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• Am I entitled to a refund?
  

  You can find certain conditions to apply for a refund here.

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